Ownership, Taken Care Of

Aftersales

Ownership,
Taken Care Of

From scheduled servicing to battery care, every iCAUR is supported by factory-trained technicians and genuine parts.

Supporting You Beyond the Drive

Owning a New-Energy Vehicle is an exciting step towards a smarter and more enjoyable driving experience. These vehicles are built with advanced technology that delivers smooth performance, improved efficiency and everyday convenience. To keep them performing at their best, regular care and professional after-sales support play an important role.

At iCAUR Singapore, we are committed to supporting our customers long after they have driven their vehicle home. Our goal is to make ownership simple, reassuring and enjoyable by providing the care and expertise your vehicle needs throughout its lifetime.

Our trained technicians understand the unique technology behind EVs and REEVs, from high-voltage battery systems to electric motors and intelligent vehicle software. Using manufacturer-approved diagnostic equipment and service procedures, we carry out inspections and maintenance that help keep every vehicle operating safely and efficiently.

Routine servicing is about more than maintaining your car—it is about helping to maximise its long-term health. During each service, we inspect important systems such as the battery, charging components, brakes, suspension, tyres and cooling system to ensure everything continues to perform as intended. By identifying potential issues early, we can help reduce unnecessary wear and keep your vehicle in excellent condition for years to come.

As today's vehicles become increasingly software-driven, keeping your vehicle updated is just as important as maintaining its mechanical components. Where applicable, our service team will install the latest manufacturer-approved software updates to help optimise vehicle performance, improve system functionality and support the latest enhancements developed for your iCAUR. These updates help ensure your vehicle continues to deliver the driving experience it was designed for.

When replacement parts are required, we use genuine iCAUR components that are engineered specifically for your vehicle. This helps maintain its reliability, safety and overall performance while preserving the quality you expect from an authorised service centre.

Most importantly, we believe after-sales service is about building lasting relationships. Whether you have questions about charging, battery care, servicing schedules or simply need advice, our team is always ready to assist with friendly and professional support.

Whether it's time for your next service, a software update, or simply a routine check, our team is always happy to assist. You can easily book a service appointment with us, and while your vehicle is being looked after, why not relax at our newly opened iHOME Café?

Enjoy a cup of coffee, catch up with friends, or simply unwind while your vehicle is fast charging at our 240kW DC Charger.

We look forward to welcoming you soon and being part of every journey ahead.

What We Take Care Of

01
Scheduled Maintenance

Regular maintenance protects your EV warranty, ensuring safe, reliable performance and lasting peace of mind throughout ownership.

02
Genuine Parts

Our car owners will be assured with original iCAUR components from manufacturer, fitted by technicians trained on the V23 platform.

03
Warranty & Accidents

Rest assured that we'll resolve warranty issues efficiently, covering eligible repairs, reducing costs, to keep your vehicle performing reliably.

04
Software Updates

We provide regular software updates to help optimise your vehicle's performance, improve safety, fix bugs, and enhance overall driving experience.

Covered, For the Long Run

10-Year Battery Warranty
7-Year Vehicle Warranty
Genuine Parts, Factory-Trained Technicians
Aftersales Centre
Mon–Fri · 8:30am–5:30pm
Sat · 8:30am–12:30pm

Sundays & Public Holidays closed

Hotline: 6742 9368

Service Booking: 6469 2262

Breakdown Service: 9853 1969

Service appointments are by booking — reach us on WhatsApp or by phone and we'll schedule you in.

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